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I took mine in and the Apple Genius just tried to clean it to no avail. So, I have a broken "b" key and need to send it in to get it fixed. The "guy who could
by protomyth 9y ago
I took mine in and the Apple Genius just tried to clean it to no avail. So, I have a broken "b" key and need to send it in to get it fixed. The "guy who could take the keycaps off wasn't there" despite the pre-questions Apple asks before the appointment scheduling.
I'm going to wait a bit. I was one of the people who took their iPhone 6 in and paid full price for the battery (3 times because 3 of the 4 phones we bought had the same problem). I plug it into thunderbolt 3 docks at home and work, so I guess I can hold out until Apple admits it sucks and has an actual fix. I'm under AppleCare but I just don't see the gain in sending it in to get replaced by another keyboard that will break again.