You pretty much summed up what I was thinking the entire time I was reading the article. The average person will say, "Oh yeah... WE'RE doing a GREAT job! We're

You pretty much summed up what I was thinking the entire time I was reading the article. The average person will say, "Oh yeah... WE'RE doing a GREAT job! We're doing what we need to do to make progress, and things are improving for us." And then they'll say, "It's all those OTHER people and places that are being jerks!" I wish people could better see where other people are coming from so to speak.