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It surprises me, to be honest. You'd think that companies would work harder to offer a private channel for grievance, as opposed to a public forum like twitter.
by asteli 8y ago
It surprises me, to be honest. You'd think that companies would work harder to offer a private channel for grievance, as opposed to a public forum like twitter.
- blacksmith_tb 8y agoI take it they feel they have to have a presence on Twitter, and the public airing of grievances is just the price they have to pay.