Yeah - I don't mean to imply this is all Stack Overflow's problem! I think more could be done, but the 'unknown unknowns' situations is really hard to provide s

Yeah - I don't mean to imply this is all Stack Overflow's problem! I think more could be done, but the 'unknown unknowns' situations is really hard to provide support for with anything short of sitting down one-on-one and working through the topic.