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> If you just called it "promoted to FAQ" or something... In all but one of the cases where I've had questions closed as duplicates, I would have found this ac
by Bartweiss 9y ago
> If you just called it "promoted to FAQ" or something...
In all but one of the cases where I've had questions closed as duplicates, I would have found this actively insulting. That's because all but one of those closures linked to non-duplicates, and in some cases to questions I had already singled out as not applying to my situation.
It's honestly a pretty hard to solve problem, because you're trapped by opposing forces. The sunnier the framing, the less it will sting the people asking the (numerous) duplicate questions - but the more it will irritate people who think (rightly or wrongly) that it's been done in error.
My SO experience seems to have been nonstandard, but it's always looked to me like changing labels and appearances is going to go bust because the rate of actual bad decisions and meanness by power users is too high to build trust.