3 ms·
In this particular case, the issue is that TSB split apart from a bank that was known as Lloyds TSB. However, they continued to rent their entire IT infrastruct
by vertex-four 9y ago
In this particular case, the issue is that TSB split apart from a bank that was known as Lloyds TSB. However, they continued to rent their entire IT infrastructure from Lloyds for a while after that happened. This "upgrade" was actually replacing enormous parts of their branch- and customer-facing infrastructure with an entirely new system, and it's obviously gone horribly wrong.