This is exactly what I was asking my bank, TD Bank, after their recent upgrade was also a disaster. It looked like a fairly straighforward error from the clien

This is exactly what I was asking my bank, TD Bank, after their recent upgrade was also a disaster. It looked like a fairly straighforward error from the client side- the login script was looking in the wrong place for my email and couldn't find it (they had my email, because they were still emailing me). Tech support switched me over to a part of the site that had not been updated, and that worked for a while. Then it didn't. Back to the bank I go, with a new customer service representative, who really didn't grok the issues (new to the company?), and who became quite snippy. Very aggravating.