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They seem to just trying to milk as much out of their DSL customers as possible, designed to push them to fiber. I used to have their DSL. Their DSL price was
by ww520 9y ago
They seem to just trying to milk as much out of their DSL customers as possible, designed to push them to fiber. I used to have their DSL. Their DSL price was then raised to $55+ a month after the $40 introductory rate. The speed was not great at 3Mb/s, due to AT&T line quality. I've asked for a break due to the low speed but the response was the $40 was for new customers. It's a horrible deal even for $40. I finally bit the bullet and switched to Comcast on 100Mb/s for $50.
- wpietri 9y agoIf I understand rightly, the economics of DSL are not great, because they have to pay AT&T a lot for the access. I agree that 3 Mb/s is not great; I was at 12, which seemed fine to me. I still thought that was a much better deal that Comcast. I occasionally had to deal with other people's Comcast lines, and the poor quality and terrible support meant that I was happy to pay a lot more for a reliable connection with smart, effective people at the other end of the phone when I needed them.
- bobbytherobot 9y agoI find it crazy how AT&T keeps trying to sell me the same DSL for more money with data caps than I pay Sonic.
- ww520 9y agoAt the time of the switch, I've checked out the options out there. There were other ISP renting out the AT&T line just like Sonic did who were charging $30 for the same DSL plan, and they seemed doing fine. That's the moment I realized Sonic was pricing the DSL that way to drive people to their fiber. But at that point I was tired of the slow DSL and just went with the Comcast cable.
- abalone 9y agoUnfortunately I’m in the same boat. Love sonic as a company but they hiked the price of DSL up to the same as 60mbps Comcast. It’s getting harder to justify it. I’ll probably swallow my pride and switch to comcast soon. I don’t think they’re doing this to push customers to fiber. I would gladly pay for fiber. It’s just not available. They’re doing it to fund the build out. I just have no idea if it’s coming my way. I’d rather they raise investment capital to fund the buildout.