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Thank you - pretty much what I wanted to hear ;) Edit: I'm not sure why your answer has been down-voted. I think your general message is highlight your positiv

by osrec 9y ago

Thank you - pretty much what I wanted to hear ;) Edit: I'm not sure why your answer has been down-voted. I think your general message is highlight your positives rather than their negatives, which sort of seems okay to me. But I'd be interested to hear more opinions from the down voters.

deleted 9y ago
[deleted]
ddingus 9y ago
Me too. The thing is, with the QB community, there is a ton of demand for something a bit more powerful than their current online offering. Desktop is pretty awesome, but a pain to live with. It should be super easy to just go at it with... Want to move to an online financial solution with (features)? And there are a ton of ways to pitch it positive. With normal business growth, comes (needs). Take it to the next level, with (features). Tons of QB users are seeking niche features only found in enterprise desktop. I’m not familiar with the other solutions in this space, but advertising those things should attract a regular stream of prospects looking to move off desktop. What I do know is a lot of accountants want to move people online. I would definitely message to those people. Oh well. In any case, let’s see how the discussion proceeds. Maybe we both will learn something.
- osrec 9y ago
  Funnily enough, we tend to pick up most of our users after they've not enjoyed their experience with Quickbooks and are looking for something better. Maybe I'll ask a couple of them to highlight why they chose to switch...
  - ddingus 9y ago
    Bingo! QB is rather painful once a company chooses to do anything beyond traditional workflow. Basically everyone wants more advanced features, and automation. Go get em. Plenty of need out there. Would have loved to see you a few years ago. I’ll point the current staff your way. They may still want to take a leap this year. Edit: You might consider showing a US currency dashboard for the US. It’s a small thing, but may set the, “its foreign, meaning support might be off time zone” exception off to the side. First impressions... and all that.
matt_the_bass 9y ago
I think that many potential customers want to see a comparison of features. That does not mean trash talking competition. Rather educate the customer and let them come to the obvious conclusion.

by osrec 9y ago

deleted 9y ago

[deleted]

ddingus 9y ago

Me too. The thing is, with the QB community, there is a ton of demand for something a bit more powerful than their current online offering. Desktop is pretty awesome, but a pain to live with. It should be super easy to just go at it with... Want to move to an online financial solution with (features)? And there are a ton of ways to pitch it positive. With normal business growth, comes (needs). Take it to the next level, with (features). Tons of QB users are seeking niche features only found in enterprise desktop. I’m not familiar with the other solutions in this space, but advertising those things should attract a regular stream of prospects looking to move off desktop. What I do know is a lot of accountants want to move people online. I would definitely message to those people. Oh well. In any case, let’s see how the discussion proceeds. Maybe we both will learn something.

osrec 9y ago
Funnily enough, we tend to pick up most of our users after they've not enjoyed their experience with Quickbooks and are looking for something better. Maybe I'll ask a couple of them to highlight why they chose to switch...
- ddingus 9y ago
  Bingo! QB is rather painful once a company chooses to do anything beyond traditional workflow. Basically everyone wants more advanced features, and automation. Go get em. Plenty of need out there. Would have loved to see you a few years ago. I’ll point the current staff your way. They may still want to take a leap this year. Edit: You might consider showing a US currency dashboard for the US. It’s a small thing, but may set the, “its foreign, meaning support might be off time zone” exception off to the side. First impressions... and all that.

matt_the_bass 9y ago

I think that many potential customers want to see a comparison of features. That does not mean trash talking competition. Rather educate the customer and let them come to the obvious conclusion.