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> The internet connection, while ridiculous on the surface, was necessary to ensure that the ingredients were still fresh, because they literally had no preserv
by Lazare 9y ago
> The internet connection, while ridiculous on the surface, was necessary to ensure that the ingredients were still fresh, because they literally had no preservatives. They wanted to avoid having people drinking a glass of mold or worse especially if they weren't mindful of expiration dates.
It was ridiculous on the surface, but also ridiculous all the way through to the core. We eat a lot of perishable items, and we have a well understood mechanism for dealing with it: Expiration dates. Making the expiration date into a QR code that gets scanned and then sent to a server so it can be checked by a computer is a thing you can do, but you can also just put it on the packaging, the way every other item in your pantry and fridge do.
If you really wanted to be crazy, you could encode the expiration date in the QR code and check it that way - again, without a net connection.
> But once it was set up, the plan was to scale out and lower prices through higher volume.
Not a bad plan. But as has been pointed out ad nauseam at this point:
1) One of the reasons the price was high is that the machine was poorly designed and hideously over-engineered. Relying on prices to drop as your volume increases is great, but if you do an even mediocre job at product design, you need to rely on a lot less volume.
2) The fundamental idea of the machine wasn't very good. A supply chain to ship bags of high quality juice to people? Great idea. A fancy machine to (effectively) open the bag? Not a great idea.
> But the idea wasn't absolutely stupid.
There were elements of the idea that weren't absolutely stupid. But taken as a whole, as implemented by Juicero? ...yeah, it was absolutely stupid.
Let's be clear: The business model was selling a hideously expensive gadget for very high prices, so that you could then sell the buyer a bunch of juice packs. Selling a cheap gadget for high prices and abandoning the juice packs might have been a good strategy (albeit scummy); the mainstay of stupid infomercial gadgets. Selling an expensive gadget for a low price so you could make it up on the juice packs might have been a good idea (it's a tried and proven strategy). But an expensive gadget at an expensive price, so you can sell juice? All you're doing is crippling the sales of the juice packs.
> Did they make pure business strategy mistake? Yes, just like other companies.
Just like other failed companies, yes. The only companies to succeed after that level of strategic failure were the ones lucky enough to pivot. This wasn't a viable idea!
> If you could lower the price of green juice to the price of a Starbucks latte from $15
I dunno about where you live, but around here a green juice from a juice bar is already a lot closer to a Starbucks latte than to $15, and the Juicero packs were actually more expensive than just going to a juice bar.
You're totally right that cheap, high-quality juice for the masses is a viable idea. And you're right that initial high prices, falling due to volume is a good idea. What I think you're missing is how little these things have to do with Juicero.
- pfarnsworth 9y ago> Making the expiration date into a QR code that gets scanned and then sent to a server so it can be checked by a computer is a thing you can do, but you can also just put it on the packaging, the way every other item in your pantry and fridge do. The expiration of these packets were measured in days or maybe a week, not weeks. Also, as I mentioned above in another comment, there could be particular product recalls like the current romaine lettuce recall. I'm not arguing that it wasn't overengineered, I'm just pointing out why they did it. I wouldn't have done it, but they chose to. > One of the reasons the price was high is that the machine was poorly designed and hideously over-engineered. It was totally overengineered. When my friend read the product breakdown from one of the blogs about how it was as if completely unexperienced mechanical engineers had designed the press, she said this wasn't too far off the mark. But the main reason for the failure wasn't the press, it was the food supply chain. That was way too intensive and expensive and wouldn't scale the way they wanted it to. They spent money on food scientists to make sure that the combination of vegetables they used wouldn't interact during the time that they were packaged together, etc. The people they were marketing to were pretty price-independent. $600 for a dumb press wasn't a big deal if they got a great green juice, which they did. Their phase to expand and lower the price was in the future, before they died because funding dried up. > Just like other failed companies, yes. The only companies to succeed after that level of strategic failure were the ones lucky enough to pivot. This wasn't a viable idea! Firstly, 90% of all startups fail. I never said it was a viable idea. I thought the idea wasn't good. But the investors took a chance. That's how it works. Even YC admits that the idea is less important than the people who are attempting the startup. The founder had fundamental experience with launching juice bars on the East Coast, and the idea to create a new market wasn't horrible. Investors took a chance, and then the management fucked it up. And yes, you can laugh at how dumb the idea is now, but the same goes for Soylent, or even the infamous Dropbox comment in HN. But at least their idea wasn't just "sell $600 juicers ad infinitum and make $$$$". That's my point. A lot of the article miss this. Juicero is just another failure like all other failures we see all the time in Silicon Valley. There are far worse examples of bad investments out there. I'm sure it's definitely in the bottom quartile of bad investments, but in my opinion it's not like it's the worst ever and doesn't deserve the level of humiliation associated with it. It was just a mismanaged idea that got bad press and then the Internet Lynch mob jumped on it.