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I noticed that one of the issues with Zelle is that people have accounts at multiple banks that all support Zelle but they use only 1 phone number connected to
by elvirs 8y ago
I noticed that one of the issues with Zelle is that people have accounts at multiple banks that all support Zelle but they use only 1 phone number connected to their banking apps. So sometimes when I send money from my chase mobile banking app to my friend's number who also has chase mobile banking app, the money actually ends up going to his bank of america account because he uses the same phone number on bank of america mobile banking app as well. Sometimes this becomes a serious issue and I think there is no centralized way to change your 'Zelle' settings.
- joelrunyon 8y agoThem tying this to a (cell) phone number is actually VERY annoying. I have multiple bank accounts, but one cell phone. The fact they limit the ability to create more accounts without more than one phone creates all sorts of issues.
- dawhizkid 8y agoYou can tie to an email. I sent money between 2 accounts I own where one is tied to my phone and the other an email. Not sure if this is technically “allowed” but it is way faster than using the actual external bank transfer options.
- lotsofpulp 8y agoIn my experience, Zelle doesn't let you concurrently link a single phone number to multiple accounts.