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I agree in general. Being late, in a Western cultural context is just damn rude. He had me until the dentist story. I don't think that a dentist actually plans
by CaptainZapp 16y ago
I agree in general. Being late, in a Western cultural context is just damn rude.
He had me until the dentist story. I don't think that a dentist actually plans to let patients wait, but it does happen. A dentist (mine at least) usually plans in contingency for emergencies, but it may still happen that he overshoots.
Question: Would you rather have your dentist hand out his cell phone # after treating you on a Friday and their may be some complexities on the weekend for the price of waiting the occasional 20 minutes or a guaranteed punctual dentist who lets you wait for three weeks while you agonize in pain?
- demallien 16y agoIt's a false dichotomy - the solution to being able to handle emergencies quickly is the same as the solution to being able to see patients on time - have some slack in your schedule. Of course, that may mean that you need to charge more for your service, but I know plenty of people that would happily pay a surcharge of 20% or so on their doctor/dentist visits if it meant that they wouldn't have to be sitting around in a waiting room for an hour. The curious thing about it is that it would only need to be about 20% to get everyone clear, but instead of that, nearly every patient ends up needing to wait for an hour, because there is always an emergency that needs addressing each day. I wonder why we don't see doctor's surgeries or dentists doing this. Anyone have an idea?
- CaptainZapp 16y agoUmmm "the solution to being able to handle emergencies quickly is the same as the solution to being able to see patients on time" That's exactly what I said; just with slightly different words.
- scelerat 16y agoI appreciate it when people whom I am waiting for let me know that there will be a delay and that I have not been completely forgotten. Dentists, restaurant servers, girlfriends contemplating marriage proposals, etc.