5 ms·

I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile).

I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.

bitcoinmoney 8y ago
Wow. The comments are gold. We should have a best of HN with materials like this and the one on foundationdb.
1024core 8y ago
> We're moving off of Yahoo Auth So what will replace it? I've been a Flickr user for more than 10 years.
- mc32 8y ago
  Maybe they'll return the Flickr logins to users?
  - happertiger 8y ago
    I would be very surprised if what they did wasn’t common sense. Their track record has been fantastic.
- onethumb 8y ago
  Already designing and architecting that. Should be great. Stay tuned.
gkoberger 8y ago
Could't bring yourself to say "Oath Auth", eh?
girvo 8y ago
I’m the same. Worst part is, I’m pretty sure I know the account. But eh aside from getting access to that account, I have all those photos, so less stress there :)
- onethumb 8y ago
  Let's dig in and see what we can do. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578
jedahan 8y ago
same. I tried connecting with yahoo support a few times and I can even see the public photos of one of my accounts but cannot login or download the originals, and they could not reconcile my yahoo login account with my flickr account.
- onethumb 8y ago
  I hope we can figure this out. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578
apiguy 8y ago
I have the exact same issue. Anything you can do to make it possible to reclaim my account after the yahoo login nonsense would be amazing.
- onethumb 8y ago
  We'd love to help. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578
inferiorhuman 8y ago
Yeah I'm stuck in Yahoo purgatory too. I have a Flickr account pointing at a valid email address, and an existing desktop and mobile session for that Flickr account. However, I can't actually create a new session by logging in because Yahoo wants to do its 2FA thing with a defunct email address. I can't add a valid email address to the Yahoo account because I need to create a new session to do this. The defunct address itself is no longer associated with the Flickr account and Yahoo/Verizon support has formally abandoned account support. vOv
- Mononokay 8y ago
  Apparently you should see: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578
  - inferiorhuman 8y ago
    Perhaps. Uploads are timing out for me, it may just be time to abandon Flickr for good.
jayliew 8y ago
Warms my heart to see this. This is compassion for customers at its finest.

I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.

bitcoinmoney 8y ago

Wow. The comments are gold. We should have a best of HN with materials like this and the one on foundationdb.

1024core 8y ago

> We're moving off of Yahoo Auth So what will replace it? I've been a Flickr user for more than 10 years.

mc32 8y ago
Maybe they'll return the Flickr logins to users?
- happertiger 8y ago
  I would be very surprised if what they did wasn’t common sense. Their track record has been fantastic.
onethumb 8y ago
Already designing and architecting that. Should be great. Stay tuned.

gkoberger 8y ago

Could't bring yourself to say "Oath Auth", eh?

girvo 8y ago

I’m the same. Worst part is, I’m pretty sure I know the account. But eh aside from getting access to that account, I have all those photos, so less stress there :)

onethumb 8y ago
Let's dig in and see what we can do. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578

jedahan 8y ago

same. I tried connecting with yahoo support a few times and I can even see the public photos of one of my accounts but cannot login or download the originals, and they could not reconcile my yahoo login account with my flickr account.

onethumb 8y ago
I hope we can figure this out. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578

apiguy 8y ago

I have the exact same issue. Anything you can do to make it possible to reclaim my account after the yahoo login nonsense would be amazing.

onethumb 8y ago
We'd love to help. See: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578

inferiorhuman 8y ago

Yeah I'm stuck in Yahoo purgatory too. I have a Flickr account pointing at a valid email address, and an existing desktop and mobile session for that Flickr account. However, I can't actually create a new session by logging in because Yahoo wants to do its 2FA thing with a defunct email address. I can't add a valid email address to the Yahoo account because I need to create a new session to do this. The defunct address itself is no longer associated with the Flickr account and Yahoo/Verizon support has formally abandoned account support. vOv

Mononokay 8y ago
Apparently you should see: https://news.ycombinator.com/item?id=16889578 https://news.ycombinator.com/item?id=16889578
- inferiorhuman 8y ago
  Perhaps. Uploads are timing out for me, it may just be time to abandon Flickr for good.

jayliew 8y ago

Warms my heart to see this. This is compassion for customers at its finest.