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From the submitted article: "Both Zagat and Consumer Reports surveys have found that excessive noise is the top complaint diners have, ahead of service, crowds,
by DrScump 9y ago
From the submitted article: "Both Zagat and Consumer Reports surveys have found that excessive noise is the top complaint diners have, ahead of service, crowds, or even food issues"
- pedalpete 9y agoYes, but complaints does not mean less $$ and that is what they are focused on.