In fact, in Germany any Terms and Conditions which have not been presented to the customer before a purchase contract are completely unenforceable, not part of

In fact, in Germany any Terms and Conditions which have not been presented to the customer before a purchase contract are completely unenforceable, not part of the contract. And in those he has been presented before the contract, any "surprising" clause is also automatically void, plus various other restrictions apply. There is also a EU-wide regulation ensuring similar laws exist in all EU countries.