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My mom's business sells a lot on Amazon. Her stuff is in the brand registry. She does not sell at wholesale, yet has competitors that sell products with her bra

My mom's business sells a lot on Amazon. Her stuff is in the brand registry. She does not sell at wholesale, yet has competitors that sell products with her branding and labeling for less than she sells it. Amazon rarely cooperates with her reports of counterfeiting, saying dumbass stuff like "prove it". This, coming from Amazon's legal team, who seems to fail at understanding the fundamental economic rule of "buy low, sell high".

Regardsyjc 8y ago
Have you ordered the counterfeit products, inspected them, and reported them as counterfeit? There are many ways to tackle this problem and there are many people who abuse it on many sides. Amazon has messed up the operations for a lot of companies so usually the burden is on you to fix whatever the problem is. For example, I currently have a problem where Amazon has virtually given me $10,000+ of product that I never sent in and even after months of contact, trying to get them to acknowledge their error and take back the inventory is like pulling teeth... That's my problem, the bigger nightmare is for companies that now need to document and tighten down on their entire supply chain for unauthorized vendors... . I haven't had to deal with any counterfeiters yet but look up Cynthia Stine's Egrowth Partners or Ed Rosenberg. They deal with this type of stuff everyday. There's probably free advice floating around too. Best place to ask in my opinion are the Amazon seller Facebook groups. Seller Tradecraft and FBA private label high rollers might be a good resource.
- CodeWriter23 8y ago
  Thanks for the tips, I’ll pass them along. She has gone through purchasing the counterfeits with varying levels of success. One time, she got one of the cockroaches kicked off her ASIN then the next day a brand new company appears on the same item. Other times she got them to stop.

Regardsyjc 8y ago

Have you ordered the counterfeit products, inspected them, and reported them as counterfeit? There are many ways to tackle this problem and there are many people who abuse it on many sides. Amazon has messed up the operations for a lot of companies so usually the burden is on you to fix whatever the problem is. For example, I currently have a problem where Amazon has virtually given me $10,000+ of product that I never sent in and even after months of contact, trying to get them to acknowledge their error and take back the inventory is like pulling teeth... That's my problem, the bigger nightmare is for companies that now need to document and tighten down on their entire supply chain for unauthorized vendors... . I haven't had to deal with any counterfeiters yet but look up Cynthia Stine's Egrowth Partners or Ed Rosenberg. They deal with this type of stuff everyday. There's probably free advice floating around too. Best place to ask in my opinion are the Amazon seller Facebook groups. Seller Tradecraft and FBA private label high rollers might be a good resource.

CodeWriter23 8y ago
Thanks for the tips, I’ll pass them along. She has gone through purchasing the counterfeits with varying levels of success. One time, she got one of the cockroaches kicked off her ASIN then the next day a brand new company appears on the same item. Other times she got them to stop.