Are you actually calling out arguably the most successful web software company of all time (primarily through search and adwords) for being incompetent? A compa

Are you actually calling out arguably the most successful web software company of all time (primarily through search and adwords) for being incompetent? A company that profits billions a...quarter? Maybe chat just doesn't make them any money so they don't really give a shit and all of these things are pet projects that get shut down on a whim? The key to Google is that their real Users are advertisers. That's it. The "users" you're talking about are the product they're selling to their real Users(Advertisers).