2 ms·
At any decently sized company, there is no overlap between IT (helpdesk and desktop support) and engineering jobs. I worked at a regional company with six peopl
by freehunter 9y ago
At any decently sized company, there is no overlap between IT (helpdesk and desktop support) and engineering jobs. I worked at a regional company with six people on the security/compliance team and not once was I ever asked to fix a printer or troubleshoot a laptop. We had dedicated people for that.
It's actually at the smaller companies (like startups) where you'll be expected to do that. I worked at a company with <20 people total in the entire "IT department" (encompassing all computer-related things). Even though my job title was security analyst, I was in Active Directory, I was configuring Cisco gear, I had the on-call phone for the entire department, my phone was in the helpdesk rotation, I'd be dispatched to satellite locations to troubleshoot their wireless.
In my current job as a consultant, I've worked with startups where their engineers are answering support emails and replacing their own hard drives because they don't have a helpdesk or a desktop support team.
'exDM69, I'm not arguing with/against you, just piggybacking off your distinctions to help the conversation. If you're afraid that moving from a tech company to any other enterprise will have you putting on many different hats, it's probably not true. Unless you move to a tiny company, which is true for tech companies as well. Any real enterprise company will have dedicated IT support teams and you will be reprimanded for trying to perform your own IT maintenance since that's not your job.