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To be fair, In my (admittedly limited) experience contracting at BigCorp - the IT department's procedures are often a bottleneck in a workflow or solutions. We
by hulahoof 9y ago
To be fair, In my (admittedly limited) experience contracting at BigCorp - the IT department's procedures are often a bottleneck in a workflow or solutions.
We all know they are following business procedure, but there will always be some unconcious tension with departments that hinder a solution (I see marketing and legal butt heads all day).
- regularfry 9y agoIn my experience they're also critically understaffed.
- hulahoof 9y agoRight, but putting a face to a blocker in a project is hard to remove mentally. In an ideal world, IT and Devs would be on the same page - after all who will be first contact when an end user encounters an issue? The separation of development and support makes sense from a budgeting point of view, but operationally should be intertwined (IMO).