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> Communication should travel via the shortest path necessary to get the job done, not through the “chain of command”. Any manager who attempts to enforce chain
by tbirrell 8y ago
> Communication should travel via the shortest path necessary to get the job done, not through the “chain of command”. Any manager who attempts to enforce chain of command communication will soon find themselves working elsewhere.
If the chain of command is inefficient, then change it, don't go around it. Managers are there for a reason, and leaving them out to get quicker results will bite you in the butt down the road.
- xyzzy_plugh 8y agoI think perhaps there is a difference between chain of command and simply CCing managers of involved parties.
- kbart 8y ago"If the chain of command is inefficient, then change it, don't go around it." I work in a "flat" company now and couldn't be happier. Also, I haven't seen such productivity in any siloed company around. Managers should help with communication and cooperation when needed, not act as a gateway when I need to have a quick chat with another technical people in different department.