The true enemy isn't another company. It isn't even the back button, though that is closer (and that pernicious bastard is still costing me 97% of sales). It is

The true enemy isn't another company. It isn't even the back button, though that is closer (and that pernicious bastard is still costing me 97% of sales). It is the need going unfilled. This. I think I'll print that out and hang it on my wall.