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I spend a lot of time on the Minecraft forum and there are many complaints about people having to forcefully get a refund from Paypal. Notch is a single man han
by citricsquid 16y ago
I spend a lot of time on the Minecraft forum and there are many complaints about people having to forcefully get a refund from Paypal. Notch is a single man handling over 5,000 new customers per day, the system sometimes fails (minecraft.net is poorly built) and as such many people pay, wait 2 weeks and never get access to the game, because Notch didn't get to answer their email and the payment (while made to Notch) wasn't "caught" by his IPN backend.
The amount of refund requests I've seen is into the hundreds and if it was overall ~1000 I wouldn't be surprised. It seems likely to me that because of this Paypal don't want him to take out all his money and then suddenly get hundreds more refund requests that they have to cover, because Notch went and then they've got to make their customers happy.
Not that I think Notch would do that, but it seems reasonable for Paypal to assume this is a possibility.
- bartl 16y agoPaypal assumes too much. And they're getting away with it. Another recent case (just one month ago) that got a lot of attention was that PayPal froze the account of Burning Man, for no good reason at all: http://boingboing.net/2010/08/11/paypal-freezes-asset.html http://boingboing.net/2010/08/11/paypal-freezes-asset.html They should have to do more than merely unlock the account: they ought to have to pay compensation for the damage.