The man being refused the bathroom code before making a purchase was a separate story and location on a bad weekend for Starbucks. From being told about it, he

The man being refused the bathroom code before making a purchase was a separate story and location on a bad weekend for Starbucks. From being told about it, he was refused the code because "the bathrooms are for customers," then started recording on his phone as he asked a white guy leaving the bathroom whether he'd ordered anything and whether he'd had any problems when he requested the code.