i heard about this situation from a clickbait article that stated something along the lines of "starbucks removes customers from store for being black", but thi

i heard about this situation from a clickbait article that stated something along the lines of "starbucks removes customers from store for being black", but this is the first time hearing the narrative of them loitering and refusing to leave. the original videos of the situation (https://www.youtube.com/watch?v=AdFJAKFvVNs https://www.youtube.com/watch?v=AdFJAKFvVNs) only goes so far in terms of clarification. it certainly seems like management overstepped at some point, but when?