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I'm confused by your 2nd point -- I think you have this confused with a different story? Two black men were arrested while waiting for a friend in a Starbucks,

I'm confused by your 2nd point -- I think you have this confused with a different story? Two black men were arrested while waiting for a friend in a Starbucks, use of restrooms had nothing to do with this.

tgb 9y ago
The men had asked to use the restrooms and were told they were only for customers. [1] [1] https://www.cnn.com/2018/04/17/us/philadelphia-starbucks-911-call/index.html https://www.cnn.com/2018/04/17/us/philadelphia-starbucks-911...
unethical_ban 9y ago
https://www.nytimes.com/2018/04/17/business/starbucks-arrests-racial-bias.html https://www.nytimes.com/2018/04/17/business/starbucks-arrest... I believe you are incorrect. Two men wanted to use a SBUX restroom without purchasing anything. I guess they had to ask for a key or something? Otherwise how would sales intervene? Anyway, they were told they weren't paying customers so they couldn't. They then squatted and cops were called. I really don't know the details, and it's easy to assume either or both parties were asinine. Maybe they really were doing nothing wrong, or maybe they were disturbing customers. No news I've read characterizes the incident. In any case, even if an employee handled it poorly, it sounds like an overreaction.
- jonnybgood 9y ago
  > maybe they were disturbing customers. Well, we can rule that out because you can hear other customers telling the police they did absolutely nothing. Also, the reason for being in the store in the first place is that they were waiting for a friend. They had a purpose to be there.
- astura 9y ago
  Except in this case we have the details. Other patrons who were there at the time said they were not disturbing anyone nor doing anything different from other customers - some of which have not ordered either but were not asked to leave.
- adamrezich 9y ago
  None of us know the details, but each of us has filled the void with "what most likely happened" based upon our own personal worldview, so we can argue about it on social media which conveniently spreads the story so more people can see how virtuous SBUX is for taking such dramatic corrective action (all SBUX locations closed on the same day, interrupting routine customer behavior to make a point about how virtuous they're being here). Does anyone else kinda just hate all capital-B Brands now, as they increasingly pull this crap? Or is everyone else falling for it, actually having their opinions about these Brands influenced by the grand public gestures they make, spending tons of money on PR people to spin said gestures in the most positive way possible? Is there really a secret anti-black undercurrent in the management staff in any reasonable number of SBUX locations, such that this grand gesture of corrective action actually has any demonstrable effect on anything at all, aside from making people think more positively about SBUX as a brand?

tgb 9y ago

The men had asked to use the restrooms and were told they were only for customers. [1] [1] https://www.cnn.com/2018/04/17/us/philadelphia-starbucks-911-call/index.html https://www.cnn.com/2018/04/17/us/philadelphia-starbucks-911...

unethical_ban 9y ago

https://www.nytimes.com/2018/04/17/business/starbucks-arrests-racial-bias.html https://www.nytimes.com/2018/04/17/business/starbucks-arrest... I believe you are incorrect. Two men wanted to use a SBUX restroom without purchasing anything. I guess they had to ask for a key or something? Otherwise how would sales intervene? Anyway, they were told they weren't paying customers so they couldn't. They then squatted and cops were called. I really don't know the details, and it's easy to assume either or both parties were asinine. Maybe they really were doing nothing wrong, or maybe they were disturbing customers. No news I've read characterizes the incident. In any case, even if an employee handled it poorly, it sounds like an overreaction.

jonnybgood 9y ago
> maybe they were disturbing customers. Well, we can rule that out because you can hear other customers telling the police they did absolutely nothing. Also, the reason for being in the store in the first place is that they were waiting for a friend. They had a purpose to be there.
astura 9y ago
Except in this case we have the details. Other patrons who were there at the time said they were not disturbing anyone nor doing anything different from other customers - some of which have not ordered either but were not asked to leave.
adamrezich 9y ago
None of us know the details, but each of us has filled the void with "what most likely happened" based upon our own personal worldview, so we can argue about it on social media which conveniently spreads the story so more people can see how virtuous SBUX is for taking such dramatic corrective action (all SBUX locations closed on the same day, interrupting routine customer behavior to make a point about how virtuous they're being here). Does anyone else kinda just hate all capital-B Brands now, as they increasingly pull this crap? Or is everyone else falling for it, actually having their opinions about these Brands influenced by the grand public gestures they make, spending tons of money on PR people to spin said gestures in the most positive way possible? Is there really a secret anti-black undercurrent in the management staff in any reasonable number of SBUX locations, such that this grand gesture of corrective action actually has any demonstrable effect on anything at all, aside from making people think more positively about SBUX as a brand?