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> I just can't get behind the article. Starting with headline. Stock Value as a KPI is just wrong. For a quantitative measure of a company's success in creatin

by alehul 9y ago

> I just can't get behind the article. Starting with headline. Stock Value as a KPI is just wrong. For a quantitative measure of a company's success in creating good pizza, stock value is a functional KPI. It shows that investors are optimistic about the company, as you said, and it does reflect the company's expansion to the world's largest pizza chain. > Secondly, tacking on the word "startup". It's true they aren't a startup, but are definitely startup-like in the move-fast-and-break-things department, especially relative to their peers. They're even testing autonomous robots! I know that on HN we reserve "startup" to mean "taking a big financial risk and having a core industry other than ads", but most of the public still views Google, FB, etc., as "startup" companies due to their corporate culture compared to, say, TJX or Pizza Hut or Merrill Lynch. > Many times I find the tracker stuck at "preparing" and only to update delivered directly. I've ordered at least half a dozen times in Boston and I've never seen that. Maybe it's human error responsible rather than Domino's system?

toyg 9y ago
> Maybe it's human error responsible rather than Domino's system? Considering you cannot "chip" a pizza and it's not prepared by robots (yet), that's likely the case.
- jacquesm 9y ago
  The ovens are as close to robotics as you can get, the stages are all automatic and the time the pizza takes through the various stages is determined by the speed of a conveyor belt. The dough is prepared in bulk (as are all the other ingredients). There is very little left to chance in large scale pizza generation when it comes to ingredients and process. The biggest effects that humans can still have on the final result is the speed of delivery and whether or not they followed sanitation rules.
  - astura 9y ago
    You have to also take into consideration management - the importance of proper staffing, hiring, and training can't be understated.
    - jacquesm 9y ago
      That will have a huge effect on repeat business and local marketing and advertising, but successful pizza chains live by the fact that they take the human out of the equation as much as possible. But your point is valid in that a bad manager will likely be able to screw it up completely no matter what HQ comes up with in terms of quality control and process.
j-c-hewitt 9y ago
They also generated startup-style returns for investors. Startups use stock chicanery practically by definition to create giant returns on paper for early investors with comically inflated valuations. I thought this was an unusually heart warming success story about how a company used technology and the 'damaging admission' sales technique to a happy result. The 'damaging admission' is the sort of technique a seminar speaker person uses when she tells you have how 13 years ago to the day she was licking spilled cocaine off the bathroom floor while the cops were breaking down the door to arrest her, and that now she enjoys a successful career in real estate.

by alehul 9y ago

toyg 9y ago

> Maybe it's human error responsible rather than Domino's system? Considering you cannot "chip" a pizza and it's not prepared by robots (yet), that's likely the case.

jacquesm 9y ago
The ovens are as close to robotics as you can get, the stages are all automatic and the time the pizza takes through the various stages is determined by the speed of a conveyor belt. The dough is prepared in bulk (as are all the other ingredients). There is very little left to chance in large scale pizza generation when it comes to ingredients and process. The biggest effects that humans can still have on the final result is the speed of delivery and whether or not they followed sanitation rules.
- astura 9y ago
  You have to also take into consideration management - the importance of proper staffing, hiring, and training can't be understated.
  - jacquesm 9y ago
    That will have a huge effect on repeat business and local marketing and advertising, but successful pizza chains live by the fact that they take the human out of the equation as much as possible. But your point is valid in that a bad manager will likely be able to screw it up completely no matter what HQ comes up with in terms of quality control and process.

j-c-hewitt 9y ago

They also generated startup-style returns for investors. Startups use stock chicanery practically by definition to create giant returns on paper for early investors with comically inflated valuations. I thought this was an unusually heart warming success story about how a company used technology and the 'damaging admission' sales technique to a happy result. The 'damaging admission' is the sort of technique a seminar speaker person uses when she tells you have how 13 years ago to the day she was licking spilled cocaine off the bathroom floor while the cops were breaking down the door to arrest her, and that now she enjoys a successful career in real estate.