Love John Gall's approach to systems. There's actually a section in Kumu's manifesto that quotes Gall's law: A complex system designed from scratch never w

Love John Gall's approach to systems. There's actually a section in Kumu's manifesto that quotes Gall's law: A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over with a working simple system. https://kumu.io/manifesto#start-with-simple https://kumu.io/manifesto#start-with-simple