Not knowing something, and not needing to know it, is progress. Not knowing something despite needing to know it is not progress. People will always need to k

Not knowing something, and not needing to know it, is progress. Not knowing something despite needing to know it is not progress. People will always need to know things. (Otherwise we could have instant "progress" by lobotomizing the users and leaving them drooling helplessly on their keyboards.) It's bad to decrease your users' savvy faster than you decrease their need for it.