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Costco's warehouses are mainly laid out for efficiency. There's an open area in the middle and tall racking around the edges. They make no special effort to mak
by jdietrich 9y ago
Costco's warehouses are mainly laid out for efficiency. There's an open area in the middle and tall racking around the edges. They make no special effort to make their stores easy to navigate, but they aren't trying to confuse either - their stores are laid out primarily for the benefit of forklift drivers, not customers.
Ikea's showroom has a deliberately serpentine layout. There are direct routes from A to B, but those routes are through hidden doorways. Some of those doorways are marked on the store plan, but they're not clearly signposted. There are navigational markings on the floor, but they only denote one route through - the route that Ikea want you to take.
- ceejayoz 9y agoCostco's lack of "in this aisle" placards at the ends of the aisles is where I think they step over the line from "efficiency" to "deliberate confusion".
- wil421 9y agoMost Costco’s I go to have food stuffs on one aisle and appliances/non-food related consumables on the opposite side. I never even bother to go to the appliance side. I still thinks it’s setup for efficiency purposes, or at least their perceived efficiency, rather than psychological queues towards the customer. Even the stuff when you walk in is based on the monthly rebates.