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Not just undoing them; if my bank's ML fraud algorithm doesn't like my purchase, it won't let me make it at all! And the customer service rep doesn't know why i

by aianus 9y ago

Not just undoing them; if my bank's ML fraud algorithm doesn't like my purchase, it won't let me make it at all! And the customer service rep doesn't know why it's happening and tells me he can't override it and "could I please stop using www.grabtaxi.com" Happens to me multiple times a year, it's unbelievably bad.

kalleboo 9y ago
That sounds unacceptable, why haven't you changed banks?!
- aianus 9y ago
  I am with a different bank now, but previously the bank above (Chase) was the only bank in Canada that offered foreign transactions without an annual fee or a 2.5% currency conversion fee.