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Would you be concerned if less than 2% of your userbase left?
by acconrad 9y ago
Would you be concerned if less than 2% of your userbase left?
- codingdave 9y agoYes. Having worked at a company with a 99.8% retention rate, I'd absolutely be concerned if that jumped 10x. Because that is the real metric... not how many people left, but how does it compare to the retention rate prior to the recent events?
- InterestBazinga 9y agoI agree. But, I feel it is not as serious as in other areas because there are no true competitors to Facebook?