4 ms·
We had a similar thing on eBay recently. My wife wanted to buy a book about marketing and she found it on eBay for a cheaper price. She ordered the book and whe
by pan69 9y ago
We had a similar thing on eBay recently. My wife wanted to buy a book about marketing and she found it on eBay for a cheaper price. She ordered the book and when it didn't arrive she contacted the seller. The seller told her, "it's in the mail, but here, have a PDF version of it just in case". Obviously the book never arrived.
We're obviously pissed about these practises but I'm even more pissed off that there isn't even a decent way to raise this with eBay. Their feedback system is purely designed to go around in circles..
- z3t4 9y agoWhat was the reputation and reviews of the seller ?
- ljf 9y agoI buy a lot on ebay, and have never struggled to raise and receive refunds. Simply go to 'Purchases', hit the item and then hit 'More options' and then 'this item hasn't arrived'. Usually refund you in days. If that doesn't work you can also claim via PayPal and then on top of that you can claim via your credit card or debit card - all will happily return your money if the seller can't prove the item was delivered. Even if you didn't pay for recorded mail. This is one of the reasons I don't sell via ebay/PayPal any more - too high a chance of someone claiming a fake refund.