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I work in the Danish public sector and we’re slowly adopting robotics (which is really just macros) and machine learning, and I’m a bit split in the issue. On
by eksemplar 9y ago
I work in the Danish public sector and we’re slowly adopting robotics (which is really just macros) and machine learning, and I’m a bit split in the issue.
On one hand RPA software needs to be able to log on systems as though it was a real employee for it to function, because our systems are designed for people. I mean, if the systems were designed to be efficient, I would be using a rest API not a fucking macro.
On the other hand I think it would be dangerous if we start protecting machine learning like we protect our human workers. Right now our approach to machine learning is similar to how advertising companies predict your behavior based on previous data. It’s build on determinism, and I think that is a flawed way to look at human beings. If we look at the science of history, determinism only works for so long, the more facts we have the harder it becomes to answer why something happened the way it did.
I view machine learning results, and I’m talking about machine learning used on unstructured data sets that make administrative legal recommendations, not the sort that suggest analytic graphs on datasets, is fundamentally flawed. We’re shooting toward a society where people at high positions in the government actual,y believe we can predict behavior, we’ve done proof of concepts that are promising as well, as an example we’re able to predict which shitty parents will need “interventions” (I don’t know the English word, sorry) but only with a 70% accuracy. If we start acting in those data sets, we may make matters worse, because we already know that by expecting someone to fail we actually increase the chance of it happening.
I think machine learning is interesting, I also think you can use it to say a lot about what will happen, but we still can’t use it to tell us why something is happening, and until we do (if ever) we should be careful how much we trust it in administrative law.