Having worked in the restaurant industry (Bus boy, expo, and server) for 5 yrs from HS to College to shortly after there has always been these problems. People

Having worked in the restaurant industry (Bus boy, expo, and server) for 5 yrs from HS to College to shortly after there has always been these problems. People think the grass is always greener at another place an will switch jobs after 2 months, maybe even only a couple weeks, well before they have built up enough institutional knowledge (menu details in order to effectively sell, ways to ring up common and edge case special preps, where supplies are in store, build rapport with frequent guests, etc.) to make them truly effective at their job and make consistent money. Restaurateurs complaining about their servers bad service is a failure of management to adequately train (seen this is action), albeit I've seen long time servers who had plenty of the institutional knowledge to do their jobs but refuse to do simple things like pre-bus a table. Edit: Forgot to mention. This is maybe the 2nd or 3rd article where I've read that towns/industries have looked to recruit out of prison/jail. This imo is a good thing.