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I recently rented a car from a gentleman who said he runs a business taking care of the hassle for others. Manages 10+ cars as his full time job. That was the
by Swizec 9y ago
I recently rented a car from a gentleman who said he runs a business taking care of the hassle for others. Manages 10+ cars as his full time job.
That was the most pleasant experience I ever had renting a car for Turo/Getaround.
So the question becomes, why aren't they providing this level of service? Why is the experience so shitty for their vehicle providers that they have to go through a middle man to make it bearable?
- swozey 9y agoYeah, I have a lot of issues with Turo (mostly lack of customer service) but when I find people with specific fleets of vehicles I like (Jeeps usually) I aim for them as they usually make it stupid simple to pick up/drop off which is the huge benefit of Turo. That and renting more unique cars (like Wrangler Rubicons, Porsches if I'm visiting Woodside, etc).
- Finnucane 9y agoBecause the whole point of Uber-like services is to externalize the costs and actual work onto others as much as they can possibly get away with.