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This is entirely a straw man, and doesn't even represent the reality (or age!) of the law. What the law implies is that Apple needs to continue to warrant the
by SomeCallMeTim 8y ago
This is entirely a straw man, and doesn't even represent the reality (or age!) of the law.
What the law implies is that Apple needs to continue to warrant the REST of the iPad, even if someone else has done work on the iPad at some point, unless that work caused the damage being claimed under warranty. They are perfectly able to say that they won't cover damage caused by you (or, by extension, anyone you hire to work on your iPad).
If the screen came from another provider, then Apple no longer needs to cover the screen at all, in fact. That's perfectly legal under current law. But Apple can't cancel the warranty on the rest of the device if the screen replacement procedure didn't cause the damage.
If, for instance, the iPad (the one with a replaced screen above) stops holding any charge after six months due to a faulty battery, and there is no connection between that new problem and the screen replacement procedure, then Apple still needs to cover the repair or replacement of the battery.
The problem is that if a competent screen repair voids all warranties, then you are being forced to go to Apple for all repairs. And that's what is illegal.
If a car dealer requires that you get the oil changed at a dealer in order to maintain your warranty, but something completely unrelated fails, they can't then say "Sorry, your warranty is void because you didn't pay our high maintenance rates."
That's what the law is about, and it's been that way since 1975 (!!), so I don't think we're going to suddenly see a drop in all-inclusive warranties just because the FTC is cracking down on a half dozen companies that aren't in compliance.
- makomk 8y agoThis isn't entirely a strawman. One of the things that pretty much all repair professionals seem to hate is dealing with hardware that people have tried to fix themselves, especially stuff dating from the days where this was possible, because it's a huge amount of work to try and figure out what they could've screwed up. Now every company with a warranty has to either put in that work or give no-questions-asked warranty replacements to people who damage the products they sell, and all their other customers have to pay for it.
- SomeCallMeTim 8y agoOnly for versions of "now" that date back to 1975, since that's when the law was passed.