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Things are only as strong as the legal cases behind them. Apple recently told me that my battery, despite being well within it's advertised number of charge cy

by blhack 8y ago

Things are only as strong as the legal cases behind them. Apple recently told me that my battery, despite being well within it's advertised number of charge cycles, needed to be replaced, and that it would cost some absurd amount of money. This is obviously bait and switch, but am I really going to take them to court over $300? Just the lost time of filing any paperwork about it would end up costing me more money. So yeah, this stuff is all great, but who cares if none of us actually have the time to take them to court.

chrischen 8y ago
$300 to replace battery? I thought battery replacements are $79 and $29 under their promotional pricing from the controversy? Or did you replace a macbook battery? FYI, Apple has replaced things for me out of warranty all the time (macbook battery, charger, etc, for free). The Genius bar staff have a lot of leeway and when I'm sitting there I always observe some people being extremely discourteous or playing obviously dumb, and in response getting completely different service than what I would normally get.
- blhack 8y ago
  >$300 to replace battery? Sorry, it was actually $200: https://www.apple.com/support/macbookpro/en/battery_body.html https://www.apple.com/support/macbookpro/en/battery_body.htm...
  - chrischen 8y ago
    If your 2012 macbook is well within the normal amount of charge cycles at this point then you must not have used it much.
Jeema101 8y ago
One time I got into a dispute with an insurance company over about $500. I sent them a letter outlining the legal basis for my grievance and said that I would be considering legal options in small claims court if I didn't get a satisfactory response. It was settled pretty quickly via phone call after that. My point is that you have to be willing to show that you will escalate and you are not bluffing. Companies don't wanna go to court any more than you do.

by blhack 8y ago

chrischen 8y ago

$300 to replace battery? I thought battery replacements are $79 and $29 under their promotional pricing from the controversy? Or did you replace a macbook battery? FYI, Apple has replaced things for me out of warranty all the time (macbook battery, charger, etc, for free). The Genius bar staff have a lot of leeway and when I'm sitting there I always observe some people being extremely discourteous or playing obviously dumb, and in response getting completely different service than what I would normally get.

blhack 8y ago
>$300 to replace battery? Sorry, it was actually $200: https://www.apple.com/support/macbookpro/en/battery_body.html https://www.apple.com/support/macbookpro/en/battery_body.htm...
- chrischen 8y ago
  If your 2012 macbook is well within the normal amount of charge cycles at this point then you must not have used it much.

Jeema101 8y ago

One time I got into a dispute with an insurance company over about $500. I sent them a letter outlining the legal basis for my grievance and said that I would be considering legal options in small claims court if I didn't get a satisfactory response. It was settled pretty quickly via phone call after that. My point is that you have to be willing to show that you will escalate and you are not bluffing. Companies don't wanna go to court any more than you do.