I'm working on something that aims to make this easier from a more ground-up perspective, but it is many years away from when we can say this problem has been s

I'm working on something that aims to make this easier from a more ground-up perspective, but it is many years away from when we can say this problem has been solved completely. Here's something I've learnt in the process (as gringoDan said in a comment on this tread) company culture is the fundamental requirement. The limitation with organisation tools is that they amplify your company behaviour digitally. If your company does not prioritise a written culture, then there is no tool that can come in and magically do it for you. Your tools will only amplify this phenomena (your team will use the tools for some time, and then quickly think of it as "another thing to do" when the shine wears off and stop using them) This is because of the way current tools are set up. I have seen companies hire interns to help keep their internal knowledge updated. Despite this, there is always some document to update. I view updating documents as work that is required to keep other (perhaps more "important") work seamless. I can draw a comparison between maintaining internal documentation and writing unit tests (both equally important, while being underrated and easily postponed for later) At scale it either compounds to a technical debt and can bring the whole company to a halt momentarily.