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Don't you think your relationship with said "customer" is going to be too cozy and hence not "real"? Why don't you randomly offer half a months rebate to some
by svennek 9y ago
Don't you think your relationship with said "customer" is going to be too cozy and hence not "real"?
Why don't you randomly offer half a months rebate to some percentage of your customers last month? (Also those who left you). Consider offer money as well as freebies (esp. for the former customers).
As you have a 10-day no questions refund policy also make sure, that you write clearly that it is a one time offer and totally okay if they don't wanna help..
I think you will learn more of that..
- vinrob92 9y agoHey Sven! Yes, totally. My plan is actually not to deal with the customers projects myself and not to tell my staff that this customer is not "real" :) Good ideas for the rest, will experiment with that.