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Well, that is an opinion. However, bricking a device without previous warning seems quite out of control. There are many easier things to do. Like, for example,

Well, that is an opinion. However, bricking a device without previous warning seems quite out of control. There are many easier things to do. Like, for example, nagging the user every day with a message, not upgrading the software (and still nagging the user with a message), etc... Bricking a device is certainly a bad user experience and not at all what the user wishes. Nagging him at least lets him use the phone and keeps him informed. You cannot assume the user is stupid and not assume the user will not repair the phone outside your network. You cannot have both things at the same time and get away with it. That is what I think. If the user is stupid, let him be so.

saagarjha 9y ago
> not upgrading the software For goodness sake no! Blocking software updates is a terrible thing to do, because most people don't want to install them anyways. You're basically putting people in an already bad situation in a worse situation. > Nagging him at least lets him use the phone and keeps him informed. It only takes the user using the sketchy Touch ID sensor once for their fingerprint to be sent out to malicious actors. > If the user is stupid, let him be so. That's what you think, but that's not how Apple works. It's their job to make the default work well for those who may not be completely knowledgable about security.
- pfortuny 9y ago
  I get what you are trying to convey. I disagree but there is no problem in that. However: where does Apple state that their products may stop working if repaired with different components? (Honest question, I have tried to find it).
  - saagarjha 9y ago
    This was that best I could find from a few minutes of searching. > Service Exclusions and Diagnostic Fee. Apple may charge you a diagnostic fee (including shipping charges) as described in the Country Variation table, below (“Diagnostic Fee”), if Apple inspects your product and determines that (i) your product does not require service, (ii) your product has failed due to or has incompatibilities with software or data residing or recorded on your product (iii) service is required due to the failure of parts that are neither supplied by Apple nor Apple-branded, (iii) additional labor or parts are required that were not specified in the original estimated charges and you do not agree to authorize service based on Apple’s revised estimated charges, or (iv) service cannot be performed because the serial number has been altered, defaced or removed or the product has failed due to accident, abuse, liquid spill or submersion, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes (“Service Exclusions”). Apple will return your product to you without servicing it and may charge you the Diagnostic Fee. This is from Apple's Repair Terms and Conditions: https://www.apple.com/legal/sales-support/terms/repair/generalservice/servicetermsen/ https://www.apple.com/legal/sales-support/terms/repair/gener.... It doesn't say that the product will stop working, but it does say that Apple isn't responsible for fixing it if it goes wrong. I'm not sure if that could be extended to them not having to support your third party component in software, though.
    - pfortuny 9y ago
      Thanks. You see it is really not very noticeable and the writing says nothing about hardware stopping working. I guess we have both learnt from this exchange. Thanks a lot.
      - Terretta 9y ago
        > the product has failed due to ... faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider That sounds like it could be not working, with root cause as bad repair.
  - greglindahl 9y ago
    Did Joe's Fly By Night iPhone Non-Genuine Replacement Parts disclose that their replacement part wasn't the same as Apple's? Seems like that's where the onus lies.
    - saagarjha 9y ago
      Apple has a program for third-party stores that use genuine parts, the Apple Authorized Service Provider program. If the repair shop you go to isn't an AASP, then you can't say they have genuine parts.

saagarjha 9y ago

> not upgrading the software For goodness sake no! Blocking software updates is a terrible thing to do, because most people don't want to install them anyways. You're basically putting people in an already bad situation in a worse situation. > Nagging him at least lets him use the phone and keeps him informed. It only takes the user using the sketchy Touch ID sensor once for their fingerprint to be sent out to malicious actors. > If the user is stupid, let him be so. That's what you think, but that's not how Apple works. It's their job to make the default work well for those who may not be completely knowledgable about security.

pfortuny 9y ago
I get what you are trying to convey. I disagree but there is no problem in that. However: where does Apple state that their products may stop working if repaired with different components? (Honest question, I have tried to find it).
- saagarjha 9y ago
  This was that best I could find from a few minutes of searching. > Service Exclusions and Diagnostic Fee. Apple may charge you a diagnostic fee (including shipping charges) as described in the Country Variation table, below (“Diagnostic Fee”), if Apple inspects your product and determines that (i) your product does not require service, (ii) your product has failed due to or has incompatibilities with software or data residing or recorded on your product (iii) service is required due to the failure of parts that are neither supplied by Apple nor Apple-branded, (iii) additional labor or parts are required that were not specified in the original estimated charges and you do not agree to authorize service based on Apple’s revised estimated charges, or (iv) service cannot be performed because the serial number has been altered, defaced or removed or the product has failed due to accident, abuse, liquid spill or submersion, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes (“Service Exclusions”). Apple will return your product to you without servicing it and may charge you the Diagnostic Fee. This is from Apple's Repair Terms and Conditions: https://www.apple.com/legal/sales-support/terms/repair/generalservice/servicetermsen/ https://www.apple.com/legal/sales-support/terms/repair/gener.... It doesn't say that the product will stop working, but it does say that Apple isn't responsible for fixing it if it goes wrong. I'm not sure if that could be extended to them not having to support your third party component in software, though.
  - pfortuny 9y ago
    Thanks. You see it is really not very noticeable and the writing says nothing about hardware stopping working. I guess we have both learnt from this exchange. Thanks a lot.
    - Terretta 9y ago
      > the product has failed due to ... faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider That sounds like it could be not working, with root cause as bad repair.
- greglindahl 9y ago
  Did Joe's Fly By Night iPhone Non-Genuine Replacement Parts disclose that their replacement part wasn't the same as Apple's? Seems like that's where the onus lies.
  - saagarjha 9y ago
    Apple has a program for third-party stores that use genuine parts, the Apple Authorized Service Provider program. If the repair shop you go to isn't an AASP, then you can't say they have genuine parts.