3 ms·
Ask HN: Does a set up fee reduce churn?
I'm worried users will sign up just for the month or two that they need to use my SaaS and then quickly unsubscribe. Does charging a setup fee (amount of 2 monthly payments for example) reduce churn? Or should I just charge annually and worry about something else?
- sharemywin 9y agoyou really need to ask why they would leave after 2 months. you may not be a good model for Saas.