3 ms·
Love this idea. I would definitely be much more likely to give true feedback with this approach. To me, this highlights an interesting insight: I think people d
by raz32dust 9y ago
Love this idea. I would definitely be much more likely to give true feedback with this approach. To me, this highlights an interesting insight: I think people don't give 5 stars because they fear social judgement. They give 5 stars because most people don't know what a 5 star means, and they don't want to think about it. Asking concrete questions makes it so much more transparent. I am going to apply this suggestion to some other places as well. Thanks!