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Know that Uber has a pretty high threshold (I believe it's 4.8) that drivers have to stay above to not get kicked off of the platform. While you may not agree w
by alonmower 9y ago
Know that Uber has a pretty high threshold (I believe it's 4.8) that drivers have to stay above to not get kicked off of the platform. While you may not agree with how they're doing this keep in mind that when you rate someone below a 5, or maybe a 4 given that it won't move things as much, you're in a sense voting for that driver to no longer remain in the system.
- not_kurt_godel 9y agoOne would hope Uber is sophisticated enough to weight ratings with respect to deviation from a user’s average rating, but it does seem likely the 3-star rater has unintentionally sabotaged at least one driver’s rating.
- dannyw 9y agoUber doesn’t, at least when I worked there.
- not_kurt_godel 9y agoYeah, apparently not according to someone I talked to after I made this comment. It’s too bad that the drivers are suffering due to a misunderstanding of an opaque and arbitrary system.
- danpalmer 9y agoI have heard that, but only through rumour, I do not know for sure. I think I've typically rated 4 stars in the past (but had journey worth 2-3 in my mind). I think I'd rather just not rate at all, having to take into account rumours, how other people rate, how I think Uber might use the data, etc, is just too much to bother with. They should probably adopt a thumbs up/down rating system like Netflix switched to. It' much more obvious what the rating should be, allows them to remove bad drivers from the system, etc.