5 ms·

Just signed up for this in San Francisco -- Only to find that Russian Hill, Nob Hill, and North Beach are excluded. Plus Fort Mason, the Presidio, and anything

Just signed up for this in San Francisco -- Only to find that Russian Hill, Nob Hill, and North Beach are excluded. Plus Fort Mason, the Presidio, and anything west of the Panhandle. "San Francisco" it is not. Which I guess is fine, but they make you pay up-front, so I found that a bit of cheek. Admittedly it's only $2, but even on principle it's annoying. They should be much more transparent in the signup process. They even geolocate you, so they'd be aware you're out of their coverage zone. Edit: This is the coverage map: https://www.evernote.com/l/ACu5gnYkvnNKq6r8MPguZAczRDuT1B7p66U https://www.evernote.com/l/ACu5gnYkvnNKq6r8MPguZAczRDuT1B7p6...

sagichmal 9y ago
This is a result of NIMBYism in those neighborhoods, not any Jump bike policy.
- jwilliams 9y ago
  Do you have any evidence of that? Just looks like they've excluded areas with more tourists. Irrespective, would still be easy (and overall nicer) if they made that transparent.
  - sagichmal 9y ago
    Sorry, nothing I can link to, just personal conversations with employees.
  - gjem97 9y ago
    > looks like they've excluded areas with more tourists If it's anything like NYC they did this to avoid upsetting the existing bike rental businesses in those areas. They need to do this to get local government buy-in of the program.
    - splonk 9y ago
      This is exactly the case. My understanding is that they've pitched themselves as a commuting solution to get approval, and the local tourist bike rental places complain as they get closer to the standard tourist biking areas of Golden Gate Park and the bridge. http://www.sfexaminer.com/bike-battle-ignited-rentals-fear-ford-gobike-will-kill-industry/ http://www.sfexaminer.com/bike-battle-ignited-rentals-fear-f... Edit: The lack of bikeshare on 24th street is a separate issue with Calle 24, which could reasonably be called NIMBYism.
- thiagocsf 9y ago
  Having experienced the mess caused by dockless bikes in my city, Sydney, I wish we would ban them too.
yonran 9y ago
One factor that may limit the deployment is San Francisco’s permit requirement, which specifies that stationless bike share companies must commit to a “service area” which must have at least 3 bikes per square mile all day, and 20% of bikes must be in Communities of Concern. See regulation http://library.amlegal.com/nxt/gateway.dll/California/transportation/divisionii/article900permits?f=templates$fn=default.htm$3.0$vid=amlegal:sanfrancisco_ca$anc=JD_909 http://library.amlegal.com/nxt/gateway.dll/California/transp... and permit application https://www.sfmta.com/sites/default/files/projects/2017/Bike%20Share%20Permit_v1.1_FINAL.pdf https://www.sfmta.com/sites/default/files/projects/2017/Bike...
- jwilliams 9y ago
  I feel for them having to deal with SF regulations - so no beef there. My main niggle is a UX one. They really need to communicate the coverage in the signup process (especially if you're outside it when you sign up). To their supreme credit - I contacted support asking clarification. They got back to me with an answer in minutes. Plus they refunded my initial payment.
- woolvalley 9y ago
  That explains the map regions
thenayr 9y ago
I'm confused by this comment, I don't see how a neighborhood is "excluded". I live in Nob Hill and have seen the bikes plenty of times. It's totally up to the user where they pick-up and drop-off the bike, unless I'm missing something here? (another anecdote, I don't see any "official" city provided bike racks in those locations, perhaps that is what they are basing this on? You can lock them up to street signs perfectly fine though)
r27d 9y ago
"coverage zone" hasn't stopped tourists from taking them to Sausalito

sagichmal 9y ago

This is a result of NIMBYism in those neighborhoods, not any Jump bike policy.

jwilliams 9y ago
Do you have any evidence of that? Just looks like they've excluded areas with more tourists. Irrespective, would still be easy (and overall nicer) if they made that transparent.
- sagichmal 9y ago
  Sorry, nothing I can link to, just personal conversations with employees.
- gjem97 9y ago
  > looks like they've excluded areas with more tourists If it's anything like NYC they did this to avoid upsetting the existing bike rental businesses in those areas. They need to do this to get local government buy-in of the program.
  - splonk 9y ago
    This is exactly the case. My understanding is that they've pitched themselves as a commuting solution to get approval, and the local tourist bike rental places complain as they get closer to the standard tourist biking areas of Golden Gate Park and the bridge. http://www.sfexaminer.com/bike-battle-ignited-rentals-fear-ford-gobike-will-kill-industry/ http://www.sfexaminer.com/bike-battle-ignited-rentals-fear-f... Edit: The lack of bikeshare on 24th street is a separate issue with Calle 24, which could reasonably be called NIMBYism.
thiagocsf 9y ago
Having experienced the mess caused by dockless bikes in my city, Sydney, I wish we would ban them too.

yonran 9y ago

One factor that may limit the deployment is San Francisco’s permit requirement, which specifies that stationless bike share companies must commit to a “service area” which must have at least 3 bikes per square mile all day, and 20% of bikes must be in Communities of Concern. See regulation http://library.amlegal.com/nxt/gateway.dll/California/transportation/divisionii/article900permits?f=templates$fn=default.htm$3.0$vid=amlegal:sanfrancisco_ca$anc=JD_909 http://library.amlegal.com/nxt/gateway.dll/California/transp... and permit application https://www.sfmta.com/sites/default/files/projects/2017/Bike%20Share%20Permit_v1.1_FINAL.pdf https://www.sfmta.com/sites/default/files/projects/2017/Bike...

jwilliams 9y ago
I feel for them having to deal with SF regulations - so no beef there. My main niggle is a UX one. They really need to communicate the coverage in the signup process (especially if you're outside it when you sign up). To their supreme credit - I contacted support asking clarification. They got back to me with an answer in minutes. Plus they refunded my initial payment.
woolvalley 9y ago
That explains the map regions

thenayr 9y ago

I'm confused by this comment, I don't see how a neighborhood is "excluded". I live in Nob Hill and have seen the bikes plenty of times. It's totally up to the user where they pick-up and drop-off the bike, unless I'm missing something here? (another anecdote, I don't see any "official" city provided bike racks in those locations, perhaps that is what they are basing this on? You can lock them up to street signs perfectly fine though)

r27d 9y ago

"coverage zone" hasn't stopped tourists from taking them to Sausalito