> I think when the circumstances actually show someone was grossly negligent, it's very hard to convincingly pretend that only processes are to blame. On the c

> I think when the circumstances actually show someone was grossly negligent, it's very hard to convincingly pretend that only processes are to blame. On the contrary - the entire reason why you transition from culture to process as you grow is because when you measure by results, there's no difference between unintentional negligence (leaving a production terminal open à la Travis), intentional negligence (let me bystep this annoying check, let me procrastinate on fixing the backups a la GitLab), and malice. If you get large enough, you will have grossly negligent people, by statistical inevitability. You can either accept this statistical inevitability and design your process for it or you can continue to believe that you (and everybody else) really actually do only ever hire the very best.