Isn't the fact that there were "dozens of terrible decisions" leading to one poor guy dropping the production database (in a way that was extremely hard to reco

Isn't the fact that there were "dozens of terrible decisions" leading to one poor guy dropping the production database (in a way that was extremely hard to recover) absolutely a failure of process rather than a failure of a person? He made the last mistake in a big series of mistakes, so unless he was also responsible for all the prior mistakes and failed/non-existent processes leading to his mistake, it seems very unfair to blame him. It is, of course, perfectly fair to blame Gitlab, and plenty of people did just that in the comment thread about it at the time.