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Much like how YouTube abandoned ratings in favor of a simple thumbs up/thumbs down, I wonder if Uber and Lyft will do the same. https://daringfireball.net/link

Much like how YouTube abandoned ratings in favor of a simple thumbs up/thumbs down, I wonder if Uber and Lyft will do the same. https://daringfireball.net/linked/2017/03/18/youtube-thumbs-stars https://daringfireball.net/linked/2017/03/18/youtube-thumbs-...

baxtr 9y ago
Yeah same with NetFlix. To be honest though: I don’t get it (I’ve read the Gruber piece btw). The reason, I don’t get it: now with all the thumbs up and down, how am I as a customer supposed to make an informed decision? Before, Netflix would suggest shows and I had a very strong (crowd based) filter mechanism I could rely on. Now they take your feedback and feed their machine and you have to trust them whenever choosing new stuff. It hasn’t improved my experience yet. I start watching stuff and then quit frustrated after a short time.
- maxyme 9y ago
  In Netflix's case I think that's the point. A ton of their originals had terrible ratings. The new system doesn't display ratings anymore so their originals look better.
  - baxtr 9y ago
    Maybe. But I don’t think it helps. The only difference now is that you have to invest your own time to realize that a show is not worth watching.
  - hobofan 9y ago
    > A ton of their originals had terrible ratings. Maybe for you. The Netflix ratings were always a personalized rating (which is explained in one popup on sign-up but never mentioned again). I think people not understanding that was also one of the reasons they abandoned the star ratings and changed the language to "90% match" in the transition.
- michaelt 9y ago
  how am I as a customer supposed to make an informed decision? There are browser extensions that will add IMDB/rottentomatoes ratings to the Netflix homepage - if you think those are closer to what you want. (Once I saw them side-by-side I saw that a lot of the content on UK Netflix was poorly reviewed - so I can believe maxyme's claim Netflix wanted to boost the scores of poorly reviewed content.
flukus 9y ago
With youtube it's clear what a thumbs up means, that I liked the video and I only do that with the particularly good ones. With uber/lyft it's not so clear, is adequately driving me to my destination supposed to be thumbs up worthy?

baxtr 9y ago

Yeah same with NetFlix. To be honest though: I don’t get it (I’ve read the Gruber piece btw). The reason, I don’t get it: now with all the thumbs up and down, how am I as a customer supposed to make an informed decision? Before, Netflix would suggest shows and I had a very strong (crowd based) filter mechanism I could rely on. Now they take your feedback and feed their machine and you have to trust them whenever choosing new stuff. It hasn’t improved my experience yet. I start watching stuff and then quit frustrated after a short time.

maxyme 9y ago
In Netflix's case I think that's the point. A ton of their originals had terrible ratings. The new system doesn't display ratings anymore so their originals look better.
- baxtr 9y ago
  Maybe. But I don’t think it helps. The only difference now is that you have to invest your own time to realize that a show is not worth watching.
- hobofan 9y ago
  > A ton of their originals had terrible ratings. Maybe for you. The Netflix ratings were always a personalized rating (which is explained in one popup on sign-up but never mentioned again). I think people not understanding that was also one of the reasons they abandoned the star ratings and changed the language to "90% match" in the transition.
michaelt 9y ago
how am I as a customer supposed to make an informed decision? There are browser extensions that will add IMDB/rottentomatoes ratings to the Netflix homepage - if you think those are closer to what you want. (Once I saw them side-by-side I saw that a lot of the content on UK Netflix was poorly reviewed - so I can believe maxyme's claim Netflix wanted to boost the scores of poorly reviewed content.

flukus 9y ago

With youtube it's clear what a thumbs up means, that I liked the video and I only do that with the particularly good ones. With uber/lyft it's not so clear, is adequately driving me to my destination supposed to be thumbs up worthy?