Congrats FB. Best 'voluntary' customer department ever! >> Emergency dispatchers are getting calls from Facebook users around the world about five to 10 times

Congrats FB. Best 'voluntary' customer department ever! >> Emergency dispatchers are getting calls from Facebook users around the world about five to 10 times each week. Every time, dispatchers still try to help. “We try to deal with it and give them some direction. We give them instructions. We may log into Facebook and we may walk them through the process of reporting the issue.” said dispatcher Charleen Manning. The big question is whether these 911 calls about Facebook could keep dispatchers from handling a real emergency call.