I have a genuine question, and because text doesn’t convey emotion I want to be very clear that my curiosity is genuine: what is it that you’re doing that is, b

I have a genuine question, and because text doesn’t convey emotion I want to be very clear that my curiosity is genuine: what is it that you’re doing that is, by appearance to me, a common transaction (perhaps multiple times per day?) wherein you want to be absolutely sure that the customer assented to lengthy terms and conditions and you’re often going into court (at least so often that you want it to be “easier for” you)? And, as a follow-up, how does this relate to a signature being used as confirmation of payment? (Or did you mean in relation to the signatures for housing transfers?)