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Yep, this article’s framing is poor. The 5 Whys are just a simplification that proved useful to get people to dig deeper that previously couldn’t be bothered. T
by bayonetz 9y ago
Yep, this article’s framing is poor. The 5 Whys are just a simplification that proved useful to get people to dig deeper that previously couldn’t be bothered. There is nothing stopping you from turning a linear sequence of questions into a fanning-out tree of questions so that you can go both deep and wide. ...well nothing other than time and resources. It’s like suggesting that riding bicycles are a fallacy and that if you really want to get somewhere fast, you need to take an airplane. It’s true that bicycles are slower but they are usually better than walking and the cost/benefit ratio is often better than taking a flight.